Which airports can I pick up and return the device at?

You can collect and return at Narita International Airport (Terminals 1, 2 and 3) and Haneda Airport (Terminals 2 and 3). If your trip ends in Osaka or Hokkaido, you can also drop off at Kansai International Airport or New Chitose Airport.

What happens if I use more than 3GB in a day?

Your connection will slow down after the 3GB daily allowance is reached, but you will not be charged extra and will not lose internet access entirely. Full speeds return automatically when the data limit resets the following day.

Does the booking name need to match my passport?

Yes. The booking must be made in the name of the person collecting the device, as a passport is required for verification at the counter.

Can I connect more than three devices at once?

The device supports up to five simultaneous connections, though connecting more than three may result in reduced speeds for all users.

What are the counter opening hours?

Hours vary by terminal. Narita T1 and Haneda T3 run 6:30 AM–11:45 PM; Narita T2 and T3 run 7:00 AM–9:00 PM; Haneda T2 runs 6:00 AM–1:30 PM. Kansai Airport is open 6:30 AM–10:30 PM and New Chitose varies by terminal.

Do I need to print my confirmation?

A digital confirmation on your phone is sufficient. Just have it ready alongside your passport when you reach the counter.

Tokyo, Japan 4G Pocket WiFi Rental

4.2Popular choice · in high demand

Duration

4 days

Cancellation

Free cancellation 72hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

4G LTE pocket WiFi device for your chosen rental period

3GB of high-speed data per day (speeds reduced after daily limit, restored next day)

Connection for up to five devices simultaneously

Airport counter pickup and drop-off

Not included

International roaming or use outside Japan

Charging cable or power bank (device charged before collection)

Delivery to hotels or city locations

Meeting point

Narita or Haneda Airport, Tokyo, Japan

1Collect your device from the designated counter before passing through security. Counters are located in the arrivals area, outside the security zone. Return the device to any supported counter before proceeding to check-in on your departure day. Counter hours vary by terminal — see the Know Before You Go section for full times.

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Know before you go

Counters are outside the security area — collect your device before going through security on arrival, and return it before check-in on departure.

Book under the exact name on the passport the collector will present; mismatches may prevent collection.

Speeds may slow after 3GB of use in a single day and will recover the following morning.

Connecting four or five devices simultaneously may reduce speeds for all connected users.

Counter hours differ across terminals — check your specific terminal's times before planning your arrival or departure.

Tokyo, Japan 4G Pocket WiFi Rental

Tokyo, Japan 4G Pocket WiFi Rental

What's included

Meeting point

Know before you go

Highlights

Full description

Frequently asked questions

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