Do I need to print my ticket?

No. Your mobile ticket can be scanned directly from your phone at the entrance. Printing is optional.

Is the dolphin show included in the admission price?

Yes. The 360-degree dolphin performance is part of the standard admission — there is no separate ticket required.

Children under 4 years old enter free of charge. Toddlers aged 4–5 require a ticket, available as a separate option at a lower rate.

Can I cancel my booking?

Please check the cancellation terms displayed at checkout, as they vary by ticket type and booking date.

How do I get to the park?

The park is located in the Shinagawa Prince Hotel complex in Takanawa, Minato City. Shinagawa Station (JR and Keikyu lines) is the closest station, approximately a 2-minute walk.

Is the park suitable for young children?

Yes. The park is well-suited to families with young children — it features walk-through animal encounters, interactive exhibits, and the dolphin show, all at ground level.

Maxell Aqua Park Shinagawa

4.0Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Full park admission

Access to all habitats and exhibits including Aqua Jungle and Friendly Square

Entry to the 360-degree dolphin show

Access to seasonal underwater art installations

Not included

Food and beverages

Merchandise and souvenirs

Transport to and from the park

How to redeem

Maxell Aqua Park Shinagawa, 4 Chome-10-30 Takanawa, Minato City, Tokyo, Japan

Present your mobile or printed ticket at the main entrance to gain admission. The park is located inside the Shinagawa Prince Hotel complex, a short walk from Shinagawa Station.

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What to bring

Mobile ticket or printed ticket confirmation
Valid ID if requested for child age verification

Good to know

Group sizeIndividuals, couples and families welcome

LanguagesSignage in Japanese; experience is largely visual and suitable for all languages

Maxell Aqua Park Shinagawa

Maxell Aqua Park Shinagawa

What's included

How to redeem

Good to know

Highlights

Full description

Why book with us

Free cancellation

Our promise to you

About your host

Frequently asked questions

Know before you go

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