Can I board the train directly with my e-voucher?

No. The e-voucher must be exchanged for a magnetic token at a designated service counter before you pass through the fare gates. Allow a few extra minutes on arrival to do this.

How long is the token valid once I collect it?

The magnetic token is valid for one month from the date of redemption, giving you flexibility on when you actually travel.

What happens if I lose my token?

Lost tokens cannot be reissued, so keep it safe after collection. The original e-voucher cannot be used as a replacement.

Is this ticket available to Taiwanese citizens?

No — this offer is exclusively for non-Taiwanese passport holders.

Do children need a ticket?

Children aged five and under, or under 115 cm in height, travel free of charge and do not need a separate ticket.

What is the difference between the Express and Commuter routes?

The Express runs directly to Taipei Main Station in under 40 minutes with no intermediate stops. The Commuter service makes stops across Taoyuan, New Taipei City, and Taipei City, taking longer but serving more destinations along the way.

Taoyuan Airport MRT Ticket

4.2Popular choice · in high demand

Duration

41 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

Meeting point

Taiwan Taoyuan International Airport (TPE), Hangzhan South Road, Dayuan District, Taoyuan City, Taiwan

1Present your e-voucher at the designated Taoyuan Airport MRT service counter inside the terminal. Staff will exchange it for a magnetic token. The e-voucher itself is not valid for boarding — you must collect the physical token first. For a full list of redemption counter locations, see the link provided in your booking confirmation.

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Know before you go

Important to know

Available to non-Taiwanese passport holders only — bring your passport to the service counter
The e-voucher is not valid for boarding; exchange it for a magnetic token at a designated counter first
Magnetic tokens are valid for one month after redemption
Lost tokens cannot be replaced or reissued under any circumstances
Baggage limit: one standard-size suitcase and one carry-on bag per person
A shopping coupon is issued at the time of voucher redemption — collect it then, as it cannot be claimed later
Children five years and under, or under 115 cm tall, travel free

Taoyuan Airport MRT Ticket

Taoyuan Airport MRT Ticket

Meeting point

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