About this experience
Go cashless and explore Taiwan with ease using a reloadable EasyCard that you can use on the city's bus and train transit system. EasyCard can also be used in taxis, food and beverage outlets, and retail stores.Travel all around the city by just tapping your card.
Why you'll love it
Meeting point
Taoyuan Airport MRT Station, Taiwan (Terminal 1 or Terminal 2 — refer to redemption link for exact counter locations)
- 1Present your e-voucher at the designated service counter at the Taoyuan Airport MRT Station. The e-voucher itself is not valid for boarding — you must exchange it for a physical EasyCard at the counter before travelling. For precise counter locations, visit the redemption details link provided in your booking confirmation.
Know before you go
- Your e-voucher is NOT valid for boarding — exchange it for a physical card at the airport counter first.
- Redemption must take place at the designated service counters at Taoyuan Airport MRT Station; refer to your confirmation for exact counter details.
- Children aged five and under, or under 115 cm, ride Taipei Metro and city buses free — bring valid ID for verification.
- Concession EasyCards for children, seniors (65+) and registered disabled travellers are available at the airport counters.
- The EasyCard carries a refundable deposit; keep the card if you plan to return to Taiwan or wish to claim a refund on departure.
What's included
What's included
Not included
Frequently asked questions
Can I use the e-voucher to board the MRT directly?
No. The e-voucher must be exchanged for a physical EasyCard at the designated service counter at Taoyuan Airport MRT Station before you can travel. Do not attempt to use the voucher at the ticket gates.
Which ticket option should I choose?
If you only need a reloadable card for getting around Taipei, the card-only or card with TWD 200 credit options are ideal. If you also need to travel from the airport to Taipei Main Station on arrival, the combo options bundle that MRT ticket with your EasyCard — available one-way or return.
Is the EasyCard free for young children?
Children aged five and under, or under 115 cm in height, travel free on the Taipei Metro and city buses. A valid ID is required for verification at the station.
Where can I top up the EasyCard once I've used my initial credit?
You can reload at Taipei Metro station machines, 7-Eleven and other convenience stores, and various top-up points across Taiwan.
Can I get a concession (discounted) EasyCard?
Yes. Concession EasyCards — for children eligible under relevant legislation, seniors aged 65 and over, and registered disabled persons — can be purchased at the designated airport counters.
What happens to the unused balance when I leave Taiwan?
EasyCards are refundable at designated service centres — you can return the card and claim back any remaining balance along with the card deposit. Check the official EasyCard website for refund counter locations.
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