Do I need to print my ticket?

No. A mobile ticket is accepted — simply show your booking confirmation on your phone at the lounge entrance.

Which lounge should I choose — Departures or Arrivals?

Select Departures if you are waiting to board a flight and have already cleared customs. Select Arrivals if you have just landed and want to relax before or after clearing passport control. Both require a valid boarding pass.

Is there a difference between the 3-hour and 6-hour Arrivals passes?

Both give you the same access and inclusions — the 6-hour pass simply extends your permitted stay in the lounge, which can be useful after a long-haul arrival.

Are children allowed in the lounge?

Yes. Children under 2 enter free of charge. Children aged 2–11 are welcome but cannot use any massage or spa services. All under-18s must be accompanied by a paying adult.

Are showers included?

Shower facilities may be available at the lounge but are subject to an additional charge. Check availability directly with the lounge on the day.

Plaza Premium Lounge - Sydney International Airport Terminal 1

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Duration

3 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Lounge admission

Freshly prepared hot meals

Coffee and tea

Water and soft drinks

Alcoholic drinks (standard selection)

Not included

Shower facilities (available at additional charge)

Certain premium alcoholic beverages (may incur additional charge)

Spa or massage services for children aged 2–11

Meeting point

Sydney Airport (Kingsford Smith), Mascot NSW, Australia

1Departures lounge: located in the restricted area after customs and passport control — a valid onward flight boarding pass is required for entry. Arrivals lounge: located in the non-restricted area before passport control, and also accessible to arriving passengers who have already left the restricted area — a valid boarding pass is required.

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Know before you go

A valid onward flight boarding pass is required for Departures lounge entry — the lounge is in the post-customs restricted area.

Arrivals lounge access requires a valid boarding pass and is available before or after clearing passport control.

Shower facilities and certain premium alcoholic beverages may carry an additional charge.

Children under 18 must be accompanied by a paying adult aged 18 or over.

Children aged 2–11 are not permitted to use massage or spa services, if offered.

Confirm opening hours on the Plaza Premium website before your visit, as these may change.

Plaza Premium Lounge - Sydney International Airport Terminal 1

Plaza Premium Lounge - Sydney International Airport Terminal 1

What's included

Meeting point

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