Do I need to book a specific sailing time in advance?

No — your ticket is open-dated. Simply arrive at the Majestic Fast Ferry counter at least one hour before the sailing you want, and a seat will be allocated subject to availability. During peak periods, it's worth emailing sales@thktour.com or calling +65 6344 6222 to reserve a spot ahead of time.

Which terminals can I depart from in Singapore?

You can sail from HarbourFront Centre (1 Maritime Square) or Tanah Merah Ferry Terminal (50 Tanah Merah Ferry Road). On the Batam side, the ticket covers Batam Centre and Sekupang ports.

Is there a fuel surcharge, and do I pay it when I book?

From 12 March 2026, a fuel surcharge applies: SGD 6.00 per person departing from Singapore, and IDR 65,000 per person departing from Batam. This is paid directly at the ferry counter and is not included in the online ticket price.

What passport validity do I need?

Your passport must be valid for at least six months from your date of travel. Make sure to check visa requirements for Indonesia before you go, as these vary by nationality.

What happens if I miss my reserved sailing?

The operator will not hold a reservation beyond the one-hour check-in window. If you miss your reserved departure, head to the counter and join the next available sailing — your open-dated ticket remains valid.

How do I know which sailings are running on my travel day?

Departure times and frequency can vary.

Majestic Fast Ferry Ticket between Singapore and Batam

4.1Popular choice · in high demand

Duration

1 hour 15 min

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Round-trip fast-ferry crossing

Taxes

Terminal fees

Welcome drink

Not included

Fuel surcharge (SGD 6.00 from Singapore / IDR 65,000 from Batam ports, payable at the counter from 12 March 2026)

Visa fees or travel insurance

Transport to/from the ferry terminals

How to redeem

HarbourFront Centre: 1 Maritime Square, #03-39 to #03-41, Singapore 099253 — or — Tanah Merah Ferry Terminal: 50 Tanah Merah Ferry Road, #01-16, Singapore 498833

1Go to the Majestic Fast Ferry counter at your chosen terminal and present your booking confirmation to collect your boarding pass. Do this at least one hour before your preferred departure time, as seats are allocated on a first-come, first-served basis.

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Know before you go

Arrive at the Majestic Fast Ferry counter at least one hour before your intended departure to secure a seat.

Seats are not guaranteed — they are allocated on a first-come, first-served basis at the counter.

During public holidays and peak travel periods, pre-booking via email or phone is strongly recommended.

A fuel surcharge (SGD 6.00 from Singapore / IDR 65,000 from Batam) applies from 12 March 2026, payable at the counter.

Your passport must be valid for at least six months from your date of travel.

Majestic Fast Ferry Ticket between Singapore and Batam

Majestic Fast Ferry Ticket between Singapore and Batam

What's included

How to redeem

Know before you go

Highlights

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