Where exactly do I check in?

Check in at the Singapore Oceanarium VIP Reception, located at Sentosa Gateway, Sentosa Island. Arrive at least 15 minutes before your tour begins.

What happens if I arrive late?

Late arrivals may miss part of the tour. If you are more than 30 minutes late, your booking will be cancelled and you will not be admitted.

Can I bring young children?

Children under 4 must be able to walk independently to enter the support areas. Children under 18 must be accompanied by a paying adult at all times; each adult may accompany a maximum of 3 children.

Is the tour available in languages other than English?

Yes — tours are available in both English and Mandarin. Select your preferred language when booking.

Are there any dates when the Oceanarium closes early?

Yes. The Oceanarium closes early on 23, 26, 27, 28, 29, 30 November and 4, 5, 12, 19, 24 December. Check your chosen date carefully before booking.

Do I need to print my ticket?

A mobile confirmation is accepted. There is no need to print unless you prefer to.

Singapore Oceanarium Insider Experience

4.3Popular choice · in high demand

Duration

3 hours 30 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Admission to Singapore Oceanarium

Expert tour guide (English or Mandarin)

Behind-the-scenes access to support areas

Indo-Pacific Bottlenose Dolphin encounter

Souvenir

Not included

Hotel transfers

Food and beverages

Personal expenses

Know before you go

Important to know

Arrive at the VIP Reception at least 15 minutes before your tour start time.
Late arrivals of more than 30 minutes will result in cancellation with no admission.
Children under 4 must walk independently to access support areas.
Each paying adult may accompany a maximum of 3 children under 18.
Early closing dates apply across late November and December — check your date before booking.
The tour runs approximately 3.5 hours; wear comfortable shoes suitable for walking.

Meeting point

Singapore Oceanarium VIP Reception, Sentosa Gateway, Sentosa Island, Singapore

Head to the Singapore Oceanarium VIP Reception on Sentosa Island and check in at least 15 minutes before your tour start time. Late arrivals beyond 30 minutes cannot be accommodated.

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What to bring

Your booking confirmation (mobile or printed)
Comfortable, closed-toe footwear recommended for support area access

Good to know

DurationApproximately 3.5 hours

LanguagesEnglish, Mandarin

ChildrenUnder-4s must walk independently; under-18s must be accompanied by a paying adult

LocationSentosa Island, Singapore

Singapore Oceanarium Insider Experience

Singapore Oceanarium Insider Experience

What's included

Know before you go

Meeting point

Good to know

Highlights

Full description

Frequently asked questions

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