Do I need to print my ticket?

No. A mobile ticket on your phone is accepted at the entrance — simply show the QR code at the gate.

What is the last admission time?

Last admission is at 9:30 PM. Plan to arrive before then to make the most of your visit, especially if you want to catch the evening city lights.

Is the observation deck free for young children?

Yes. Children aged 3 and under enter free of charge. Children aged 4 and above require a paid ticket.

How do I get to JR Tower T38?

The tower is directly connected to Sapporo Station, making it one of the easiest major attractions in the city to reach by train or subway.

Is the observation deck accessible for wheelchair users?

The JR Tower complex is a modern building with lift access. We recommend contacting the venue directly to confirm specific accessibility arrangements before your visit.

Can I cancel my booking if my plans change?

Please check the cancellation policy shown at checkout for the specific terms that apply to your booking date.

Sapporo JR Tower Observation Deck T38

4.1Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Admission to JR Tower Observation Deck T38Food and drinksTransport to/from the venue

How to redeem

JR Tower Observatory T38, 2 Chome-5 Kita 5 Jonishi, Chuo Ward, Sapporo, Hokkaido, Japan

The observation deck entrance is inside the JR Tower complex, directly connected to Sapporo Station. Follow signs for 'JR Tower T38' within the building. Present your mobile or printed ticket at the admission gate on the 38th floor.

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What to bring

Your mobile ticket or printed confirmation

Know before you go

Last admission is at 9:30 PM — plan your visit accordingly.

Children aged 3 and under are admitted free; no ticket required for them.

The deck is located inside the JR Tower complex; follow in-building signage to reach the 38th floor.

The men's restroom features privacy-glazed floor-to-ceiling windows — a well-known feature of the deck worth experiencing.

Good to know

Group sizeSuitable for solo travellers, couples, and families

AccessibilityLift access available; contact venue to confirm full wheelchair accessibility

Suggested timeAllow 30–60 minutes

Sapporo JR Tower Observation Deck T38

Sapporo JR Tower Observation Deck T38

What's included

How to redeem

Know before you go

Good to know

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