Where exactly do I collect the SIM card at Penang Airport?

Head to the Tune Talk Traveller Store at LOT L1LFB03B on the Arrival Level — it's located past the immigration area, so you'll pass it naturally after collecting your bags.

What if my flight arrives before 7:00 AM or after 11:00 PM?

The store is open daily from 7:00 AM to 11:00 PM only. If your flight lands outside these hours, you will need to collect your SIM card on a subsequent visit to the airport or arrange alternative connectivity for your first few hours.

Do I need to bring my passport to collect the SIM?

Yes. Malaysian Telecom Regulations require passport registration for SIM cards. One passport can register a maximum of five SIM cards.

Will this SIM work with my phone?

Yes — the 3-in-1 SIM card includes normal, micro and nano sizes, making it compatible with virtually all handsets. Ensure your phone is unlocked for local SIM use before travelling.

What is the difference between the three plans?

Travel LITE offers 40GB, Travel FAST offers 150GB, and Travel UNLIMITED offers 350GB of 5G data. All three plans include nationwide coverage across Malaysia.

Can I cancel my booking if my plans change?

Please check the cancellation policy shown at checkout, as terms depend on the plan selected and how close to your travel date you cancel.

Malaysia 5G SIM Card (Penang International Airport Pickup)

4.1Popular choice · in high demand

Duration

15 days

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

5G SIM card (3-in-1: normal, micro and nano)

Data allowance per chosen plan (40GB / 150GB / 350GB)

Nationwide coverage across Malaysia

Not included

Voice call or SMS bundles (data-only plans)

Delivery — collection at Penang Airport only

Meeting point

Tune Talk Traveller Store, LOT L1LFB03B, Level 1, Arrival Level, Penang International Airport, 11900 Penang

1After clearing immigration and collecting your baggage, head to the Arrival Level. The Tune Talk Traveller Store (LOT L1LFB03B) is located past the immigration area. Present your booking confirmation to collect your SIM card. The store is open daily from 7:00 AM to 11:00 PM.

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Know before you go

Store hours are 7:00 AM – 11:00 PM daily; plan your collection around your arrival time.

The store is located past the immigration area on the Arrival Level — you cannot collect before clearing immigration.

Bring your passport; SIM registration is required under Malaysian Telecom Regulations.

One passport may register a maximum of five SIM cards.

Ensure your handset is SIM-unlocked before travel so the card works immediately on insertion.

Malaysia 5G SIM Card (Penang International Airport Pickup)

Malaysia 5G SIM Card (Penang International Airport Pickup)

What's included

Meeting point

Know before you go

Highlights

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