About this experience
Stay connected to the internet with our unlimited 4G LTE pocket WiFi routers. Pick it up as soon as you arrive at the counter at Kansai International Airport and drop it off just before you leave. Choose from a range of options to suit your length of stay, and share your connection with friends and family by connecting up to five devices at once. With our pocket WiFi, you can stay connected everywhere, not in just the big cities. An easy-to-use smartphone model allows users to connect easily.
Why you'll love it
Meeting point
Kansai International Airport (KIX), 1 Senshūkūkōkita, Izumisano, Osaka, Japan
- 1The pickup and drop-off counter is located outside the security area at Kansai International Airport. Collect your device on arrival before passing through security, and return it before you begin check-in on departure. Counter hours are 6:30 AM to 10:30 PM daily. If you are departing from a different airport, alternative drop-off counters are available at Narita (Terminals 1, 2 and 3), Haneda (Terminals 2 and 3), and New Chitose Airport — each with their own operating hours.
Know before you go
Frequently asked questions
Do I need to print my booking confirmation?
A mobile confirmation is accepted. Make sure it is accessible without a data connection before you land, as you will need it before collecting the device.
The booking must be in whose name?
It must be made under the name of the person collecting the device, as a passport check is carried out at the counter.
What happens when I use more than 3GB in a day?
Speeds are reduced rather than cut off entirely. Your full high-speed allowance resets the following day, so you will always have some level of connectivity.
Can I return the device at a different airport if I'm not flying home from Osaka?
Yes. Drop-off counters are available at Narita Airport (Terminals 1, 2 and 3), Haneda Airport (Terminals 2 and 3), and New Chitose Airport. Hours vary by terminal, so check the counter times before you travel.
When do I need to return the device?
The device must be returned before you proceed to check-in, as the counter is located outside the security area. At Kansai Airport the counter closes at 10:30 PM.
Will it slow down if several people connect at once?
The router supports up to five simultaneous connections, but speeds may reduce with more than three devices connected at the same time.
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