Do I need to print my ticket, or is mobile entry accepted?

Mobile tickets are accepted. Simply present your confirmation on your smartphone at the theatre entrance — no printing needed.

When will I find out my exact seat number?

The best available seats within your chosen section will be assigned and emailed to you shortly after booking. You select a section tier at checkout; the specific row and seat are confirmed separately.

Is the show suitable for children?

The show is recommended for ages 12 and over. Children under 5 are not permitted. Anyone under 15 must be accompanied by an adult. The production contains loud sound effects, gunfire audio, strobe lighting and strong language.

What happens if I arrive late?

Latecomers are admitted at an appropriate break in the performance rather than mid-scene, so you won't miss the opening. Arriving at least 20 minutes before curtain is strongly recommended.

Can I cancel or change my booking?

Cancellation and amendment policies depend on the fare selected at checkout. Review the specific terms shown on the ticket option before completing your purchase.

Is the theatre accessible for wheelchair users?

The Marquis Theatre is a Broadway venue with accessibility provisions. Contact the theatre directly or reach out to us at the time of booking to confirm wheelchair seating availability and specific access requirements.

Stranger Things: The First Shadow Broadway Show Ticket in New York

4.9Bestseller · one of our highest-rated experiences

Duration

2 hours 45 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

One admission ticket to Stranger Things: The First Shadow

Live Broadway entertainment at the Marquis Theatre

Not included

Food, drinks or merchandise

Transport to and from the theatre

GalaPro app captioning (free to download separately)

How to redeem

Marquis Theatre, 210 West 46th Street, New York, NY 10036

Head to the Marquis Theatre box office or designated entrance on West 46th Street. Present your mobile ticket (or printed confirmation) at the door. Seating begins 30 minutes before show time — aim to arrive at least 20 minutes early to clear security and find your seats comfortably.

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What to bring

Your mobile ticket or printed confirmation email
A valid photo ID if requested
Your smartphone with the GalaPro app pre-downloaded if you need captioning or audio description

Know before you go

Photography, video and audio recording are strictly prohibited inside the theatre.

The production uses gunfire audio, loud explosions, haze and smoke, flashing lights and strobe effects, and strong language.

Performance times vary by date — check the show calendar when selecting your slot.

Download the free GalaPro app before the performance if you require on-demand captioning or audio description (available in Mandarin, Cantonese, Korean, Japanese, French, German, Spanish, Portuguese and Italian).

Seating opens 30 minutes before show time; plan to arrive early to clear entry and settle in.

Stranger Things: The First Shadow Broadway Show Ticket in New York

Stranger Things: The First Shadow Broadway Show Ticket in New York

What's included

How to redeem

Know before you go

Highlights

Full description

Good to know

Frequently asked questions

What travellers say