Do I need to print my ticket?

No. Your mobile ticket can be presented directly on your phone screen at the entrance — no printing necessary.

How long does a visit typically take?

The duration is self-guided and entirely up to you. The venue has 15 distinct spaces, so most visitors allow at least an hour to explore comfortably.

What is the last admission time?

Last admission is 1 hour and 15 minutes before the venue closes. Check the closing time for your chosen date when booking.

Can children visit Mercer Labs?

Yes. Visitors under 18 require a child ticket, which can be selected during booking. Children must be supervised by an adult at all times.

Can I cancel or change my booking?

Cancellation and amendment terms depend on the fare selected at checkout. Review the cancellation policy shown on the booking page before confirming.

Is Mercer Labs accessible for visitors with mobility needs?

Accessibility details are not confirmed in the supplier data. We recommend contacting Mercer Labs directly at 21 Dey Street before your visit if you have specific requirements.

Mercer Labs Ticket

3.6Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

Instant confirmation

Mobile ticket

Skip the line

Why book with us

Timed entry slot secured in advance — no queuing on arrival hoping for walk-in availability
Mobile ticket accepted at the door, so there is nothing to print
Straightforward booking with instant confirmation sent to your inbox
Child tickets available, making it a workable option for families visiting New York

What's included

General admission to Mercer LabsAccess to all 15 immersive exhibition spacesSelf-guided entry at your chosen time slotFood, drinks or merchandiseTransport to and from the venue

How to redeem

Mercer Labs, 21 Dey Street, New York

Head to 21 Dey Street and present your mobile ticket at the entrance. Arrive 10–15 minutes before your scheduled slot to allow time for check-in.

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What to bring

Your mobile ticket (screenshot accepted)
Valid ID if requested at check-in

Know before you go

Arrive 10–15 minutes before your scheduled entry time to complete check-in without rushing.

Last admission is 1 hour and 15 minutes before closing — late arrivals may not be admitted.

Children under 18 must purchase a child ticket and remain supervised throughout the visit.

The experience is self-guided; there is no tour guide or structured route to follow.

Mercer Labs Ticket

Mercer Labs Ticket

Why book with us

What's included

How to redeem

Know before you go

Highlights

Full description

Frequently asked questions

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