Do I need to print my ticket?

No. Your lounge pass is a mobile ticket — simply show it on your phone at the entrance alongside your boarding pass.

Where exactly is the lounge inside the airport?

It is in the international departures zone of Terminal 2, airside. You must pass through customs and passport control before you can reach it.

Can I bring my children?

Yes. Children under 2 are admitted free of charge. Children aged 2–17 must be accompanied by a paying adult (18+). Note that children aged 2–11 cannot use massage or spa services if these are offered.

Are all alcoholic drinks included?

A wide selection of alcoholic drinks is included in your pass. Certain premium or select beverages may carry an additional charge.

What if my flight is delayed and I need more time?

Your pass covers the session length you purchased (3 or 6 hours). If you need longer, speak to lounge staff on the day about extending your stay, subject to availability.

Can I access the lounge if I am on a connecting flight?

Yes. Transit passengers who have cleared transit customs and security control are welcome. You will need to show a valid onward boarding pass at the entrance.

Plaza Premium Lounge - Melbourne Airport Terminal 2

4.3Popular choice · in high demand

Duration

3 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Lounge admission for your chosen session (3 or 6 hours)

Freshly prepared hot meals

Alcoholic drinks (beer, wine, spirits)

Coffee and tea

Water and soft drinks

Complimentary Wi-Fi

Access to charging stations

Not included

Premium or select alcoholic beverages (additional charges may apply for certain items)

Spa or massage services for children aged 2–11

Meeting point

Plaza Premium Lounge, International Departures, Terminal 2, Melbourne Airport (MEL), Melbourne Airport VIC, Australia

1The lounge is located airside within the restricted international departures area of Terminal 2. You must clear customs and passport control before accessing it. Transit passengers should clear transit customs and security control first. Present your onward flight boarding pass and your lounge pass (mobile ticket accepted) at the lounge entrance.

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Know before you go

A valid onward flight boarding pass is required to enter the lounge — it is located in the restricted airside area.

Certain premium alcoholic beverages may incur an extra charge on top of your pass price.

Children under 18 must be accompanied by a paying adult aged 18 or over.

Children under 2 are admitted free; children aged 2–11 may not use spa or massage services if available.

Your session begins from the time you enter the lounge, so time your arrival accordingly.

Plaza Premium Lounge - Melbourne Airport Terminal 2

Plaza Premium Lounge - Melbourne Airport Terminal 2

What's included

Meeting point

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