Do children need a ticket?

Children under 17 enter free of charge, but they must be accompanied by a paying adult. You do not need to book a separate ticket for them.

Can I use a mobile ticket or do I need to print it?

A mobile ticket displayed on your phone is accepted at the admissions desk — no printing required.

Is the museum wheelchair accessible?

Yes, the entire museum is wheelchair accessible. Lifts are fitted with tactile indicators, and exhibition areas are designed for mobility-aid users.

Are there resources for autistic visitors?

The museum is autism-friendly and provides sensory maps, social scripts, and other support materials. Ask at the information desk on arrival.

How long should I set aside for a visit?

Most visitors spend between two and four hours, though the breadth of the collection easily supports a full day if you want to explore everything at a relaxed pace.

Can I cancel my booking if my plans change?

Cancellation terms depend on your booking type — check the cancellation policy shown at checkout before confirming your ticket.

Melbourne Museum

3.9Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to all permanent exhibitions

Access to the Forest Gallery living rainforest ecosystem

Access to the First Peoples exhibition

Access to the Children's Gallery and Rainbow Threads exhibition

Not included

Temporary ticketed special exhibitions (may require separate entry fee)

Food and beverages

Parking

How to redeem

Melbourne Museum, 11 Nicholson Street, Carlton VIC 3053, Australia

Head to the main entrance on Nicholson Street and present your mobile or printed ticket at the admissions desk to collect your entry wristband.

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What to bring

Your booking confirmation (mobile or printed)
Valid ID if requested

Know before you go

Children under 17 must be accompanied by a paying adult at all times.

Sensory maps and social scripts for autistic visitors are available — ask at the information desk.

Tactile elevator indicators and vision-impaired exhibition components are in place throughout the building.

Some temporary or special exhibitions may carry a separate admission charge not covered by this ticket.

The museum is located in Carlton, a short tram or walk from Melbourne's CBD.

Good to know

AccessibilityWheelchair accessible; autism-friendly resources; tactile and vision-impaired aids available

Suitable forFamilies, solo travellers, school groups, visitors with accessibility needs

Ticket typeDate-based admission — select your visit date at checkout

Melbourne Museum

Melbourne Museum

What's included

How to redeem

Know before you go

Good to know

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