About this experience
The Melbourne Immigration Museum is a cultural institution in Victoria that explores the rich history and diverse stories of immigrants who have contributed to the nation's development. Located in the Old Customs House on the Yarra River, the Immigration Museum immerses you in Victorian trade history. It fosters conversations about Australia's migration, identity, citizenship, and community through vibrant collaborations, captivating collections, and immersive exhibitions.
Why you'll love it
What's included
How to redeem
Immigration Museum, 400 Flinders Street, Melbourne VIC, Australia
Head to the main entrance of the Old Customs House on Flinders Street. Present your mobile ticket at the admissions desk — no need to print anything.
Open in Google MapsWhat to bring
- Your mobile ticket (screenshot or live screen both work)
- Photo ID if requested at admissions
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Frequently asked questions
Do I need to print my ticket?
No. A mobile ticket on your phone screen is accepted at the admissions desk.
Is entry really free for children?
Yes — children under 17 enter at no charge, but they must be accompanied by a paying adult.
Is the museum wheelchair-accessible?
Yes. The building is fully wheelchair-accessible, and the elevator has tactile indicators. Exhibition areas also include components designed for visitors with visual impairments.
Is the museum suitable for autistic visitors?
Yes. The museum is autism-friendly and provides sensory maps, social scripts, and other support resources on request.
How long should I allow for a visit?
The museum does not specify a set duration. Most visitors allow between 1.5 and 2.5 hours, depending on how deeply they engage with the exhibitions.
Can I cancel my booking if my plans change?
Please check the cancellation terms shown at checkout — the policy will be confirmed before you complete your purchase.