Where exactly do I meet the shuttle at the airport?

Head to Terminal 2, International Arrival Area after collecting your bags. A Con-x-ion representative will be waiting with signage. Domestic arrivals should also proceed to this meeting point.

What happens if my flight is delayed?

Call +61 438 596 656 or +61 7 5556 9888 to let the team know. They monitor flight arrivals and can assist you in locating the representative or adjusting your shuttle.

Can I bring a bicycle or golf clubs?

Oversized items such as bicycles, golf clubs, and surfboards must be declared and pre-approved at the time of booking. A surcharge applies and must be prepaid — items not prepaid will be charged by the driver at boarding.

How often do the shuttles run?

Shuttles depart every 30 minutes. Airport-to-hotel services run from 6:00am to 10:00pm; hotel-to-airport services start from 5:00am.

Is this a door-to-door private transfer or a shared shuttle?

This is a shared shuttle service. You will travel with other passengers heading to the CBD. It drops off at central Melbourne hotels rather than any address you choose.

How long does the journey take?

Melbourne Airport is approximately 22 kilometres from the city centre. In normal traffic the journey takes around 30 minutes, though this can vary at peak times.

Melbourne Airport Shared Transfers

4.2Popular choice · in high demand

Duration

30 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

One-way shared shuttle transfer (airport to hotel or hotel to airport)

Meet-and-greet service at the arrivals hall or hotel pickup point

Air-conditioned coach

One standard-size checked bag and one carry-on per person

Not included

Additional or oversized luggage (surcharge payable to driver at boarding)

Bicycles, golf clubs, surfboards, and similar items unless pre-approved and prepaid

Any additional vehicle required for excess luggage

Meeting point

Terminal 2, International Arrival Area, Melbourne Airport VIC, Australia

1After collecting your luggage, proceed to the Con-X-ion Meeting Point in Terminal 2's International Arrival Area. Look for a representative holding Con-x-ion or Starbus signage. Passengers arriving at the domestic terminal should also make their way to this central meeting point. If your flight is delayed or you cannot locate the representative, call +61 438 596 656 or +61 7 5556 9888. Free phones are available in the terminal if you do not have a working mobile.

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Melbourne Airport Shared Transfers

Melbourne Airport Shared Transfers

What's included

Meeting point

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