Do I need to print my ticket, or is a mobile ticket accepted?

A printed copy is not required. Your e-ticket can be presented on your smartphone at the turnstile. Just make sure your screen brightness is up and the barcode is clearly visible.

When will I receive my ticket?

Your official e-ticket will be sent to the email address you provided at booking no later than three days before the match. Check your spam folder if it has not arrived within that window.

Can I cancel or get a refund if I can no longer attend?

If the match is rescheduled to a mid-week date, you can choose between a full refund or an alternative match date (subject to availability). For other cancellations, refer to the cancellation policy shown at checkout.

Can I sit in the away supporters' section or wear away-team colours?

No. All seats are in the home supporters' areas. Wearing away-team colours or openly supporting the opposition is strictly prohibited and may result in denied entry or removal from the stadium without a refund.

Is this ticket available to UK residents?

No. These admission tickets are exclusively available to guests who are not residents of the United Kingdom.

What happens if the kick-off time or match date changes?

The operator will notify you of any changes. If the match moves between Saturday and Sunday (or vice versa), your ticket remains valid. If it is rescheduled to a mid-week date, you will be offered a refund or an alternative fixture.

Manchester City FC Premier League Football Match Ticket at Etihad Stadium

4.3Popular choice · in high demand

Duration

1 hour 30 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Match admission ticket (home supporters' section)

Official e-ticket delivered by email

Not included

Transport to and from the stadium

Food and beverages

Merchandise

Know before you go

Tickets are valid for international (non-UK resident) guests only.

All seats are in the home supporters' section — away colours and opposition support are not permitted.

Children must be accompanied by a paying adult at all times.

Check the Etihad Stadium's official bag policy before you arrive, as restrictions apply.

Kick-off times are subject to change; the operator will contact you if your fixture is affected.

Ensure the email address provided at booking is correct — this is how your ticket will be delivered.

How to redeem

Manchester City Football Club, Ashton New Road, Manchester, UK

Your e-ticket will be emailed to you no later than three days before the match. Present it on your mobile device (or a printout) at the relevant stadium turnstile indicated on the ticket. Check the official Manchester City website for the specific gate and stand entrance.

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What to bring

Your e-ticket (mobile or printed)
Valid photo ID
Check the stadium's current bag policy before you travel

Manchester City FC Premier League Football Match Ticket at Etihad Stadium

Manchester City FC Premier League Football Match Ticket at Etihad Stadium

What's included

Know before you go

How to redeem

Highlights

Full description

Frequently asked questions

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