Do I need to print my ticket or is a mobile ticket accepted?

A mobile ticket displayed on your phone is accepted. Printing is not required, though you're welcome to bring a printed copy if you prefer.

Can I cancel my ticket if my plans change?

Please check the cancellation policy shown at checkout. Date-specific tickets may have restricted cancellation windows, so we recommend booking the date you're confident about.

Is the museum wheelchair accessible?

Yes, the Reina Sofia is fully wheelchair accessible throughout.

My child is under 18 — do they still need a ticket?

Children under 18 enter free of charge. They do not need a paid ticket, but a valid ID must be presented at the entrance. Children under 14 must be accompanied by an adult.

Does this ticket include temporary exhibitions?

This ticket covers general admission to the permanent collection.

How do I find out the museum's opening hours and any closure dates?

Opening hours and closure dates can change. Check the official Reina Sofia website before your visit to confirm the museum is open on your chosen day.

Reina Sofia Museum Ticket

4.5Popular choice · in high demand

Duration

2 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General museum admission

Access to the permanent collection including Guernica

Not included

Temporary or special exhibitions (may require a separate ticket)

Audio guide or guided tour

Transport to the museum

How to redeem

Museo Reina Sofía, 52 Calle de Santa Isabel, Madrid

Head to the main entrance on Calle de Santa Isabel. Present your mobile ticket (or printed copy) at the admissions desk to collect your entry wristband or pass.

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What to bring

Your mobile ticket or printed confirmation
Valid photo ID (required for children under 18 and seniors over 65 claiming free entry)

Know before you go

Children under 18 enter free — bring valid ID for each child.

Seniors aged 65 and over also enter free with valid ID.

Children under 14 must be accompanied by an adult at all times.

Verify opening hours and any planned closures on the official museum website before you travel.

Large bags may need to be stored in the cloakroom.

Good to know

AccessibilityFully wheelchair accessible

Suitable forSolo travellers, couples, families with children (under-18s free)

Ticket typeDate-specific general admission

Reina Sofia Museum Ticket

Reina Sofia Museum Ticket

What's included

How to redeem

Know before you go

Good to know

Highlights

Full description

Frequently asked questions

What travellers say