Do I need to print my ticket, or is my phone enough?

Your mobile ticket is accepted at the entrance — simply show the QR code on your phone's screen. Printing is optional.

Is entry really free for children?

Yes. Visitors under 18 years old enter the Prado free of charge. You will still need to obtain a free ticket for them, either online or at the door.

Can I cancel if my plans change?

Please check the cancellation terms shown at checkout. Where free cancellation applies, you can typically cancel up to 24 hours before your visit for a full refund.

Is the Prado wheelchair accessible?

The Prado Museum has step-free access, lifts, and adapted facilities throughout the building. If you have specific accessibility requirements, it is worth contacting the museum directly before your visit.

How much time should I allow for a visit?

The collection is vast. Most visitors spend between two and four hours, though you could easily fill an entire day. Arriving with a loose plan of which galleries you most want to see helps.

Does this ticket cover the temporary exhibitions as well?

Yes — your admission includes both the permanent collection and whichever temporary exhibitions are running at the time of your visit.

Prado Museum Ticket

4.5Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to the Prado Museum

Access to the permanent collection

Access to current temporary exhibitions

Not included

Guided tour (not included — available separately)

Audio guide (available to hire on-site)

Transport to and from the museum

How to redeem

Prado Museum, Calle de Ruiz de Alarcón, 23, Madrid

Go directly to the museum entrance and show your mobile ticket (or printed voucher) to the staff at the door. No need to visit the ticket office.

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What to bring

Your booking confirmation (mobile or printed)
Valid ID for any age-related concessions

Know before you go

Large bags and backpacks must be left in the cloakroom before entering the galleries.

Photography is permitted in most areas of the permanent collection, but flash and tripods are not allowed.

The museum can be very busy at weekends and during school holidays — arriving early in the day or on a weekday gives you more space.

A timed entry slot may be selected at checkout; arrive within your allotted window.

Children under 18 enter free but may still need a ticket — check requirements when booking.

Prado Museum Ticket

Prado Museum Ticket

What's included

How to redeem

Know before you go

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