Do I need to print my ticket?

No. A mobile ticket is accepted — simply show your booking confirmation on your phone at the lounge entrance alongside your boarding pass.

Can I access the lounge before I clear security?

No. The lounge is located airside in Terminal 4, so you must clear passport control and security first. Transit passengers must have cleared transit customs and security control.

Is a boarding pass required even if I've already bought lounge access?

Yes. A valid onward flight boarding pass is required at the lounge entrance regardless of your pre-purchased ticket.

Can I bring my children?

Children under 2 enter free of charge. Children aged 2–11 are welcome but cannot use massage or spa services if offered. All under-18s must be accompanied by a paying adult.

What is the difference between the standard lounge and the Blush Lounge?

Both are located at Terminal 4 and offer the same 3- or 6-hour access windows with the same inclusions. The Blush Lounge provides a more intimate setting; you can compare both options in the ticket selector before booking.

Plaza Premium Lounge - London Heathrow Airport Terminal 4

4.3Popular choice · in high demand

Duration

3 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Lounge admission for your chosen duration

Freshly prepared hot meals

Coffee and tea

Water and soft drinks

Alcoholic drinks (standard selection)

Not included

Premium or certain alcoholic beverages (additional charge may apply)

Shower facilities (available at extra cost)

Transport to the airport

Meeting point

Heathrow Airport (LHR), Terminal 4, Hounslow, UK

1The lounge is located within the airside restricted area of Terminal 4. You must clear customs, passport control, and security before accessing it. Present your lounge booking confirmation (mobile ticket accepted) and a valid onward flight boarding pass at the lounge entrance.

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Know before you go

A valid onward flight boarding pass is required for entry — lounge access cannot be granted without one.

The lounge is airside only: clear customs, passport control, and security before heading there.

Some premium alcoholic beverages carry an additional charge beyond what is included.

Shower facilities are available at the lounge but cost extra and are not included in your ticket.

Check the Plaza Premium website for daily opening hours before you travel.

Children under 18 must be accompanied by a paying adult aged 18 or over.

Plaza Premium Lounge - London Heathrow Airport Terminal 4

Plaza Premium Lounge - London Heathrow Airport Terminal 4

What's included

Meeting point

Know before you go

Highlights

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Frequently asked questions

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