Do I need to print my ticket, or is a mobile ticket accepted?

A mobile ticket on your phone is accepted — no printing needed. Have your confirmation ready to scan at the gate.

My flight arrives at Terminal 4. How do I get the Heathrow Express?

Take the free inter-terminal train from Terminal 4 to Terminals 2 and 3, then follow the Heathrow Express signs to the station.

Does my First Class ticket include Fast Track on arrival as well as departure?

No. Fast Track access covers departures only (the security queue). Fast Track Arrivals is not included with any Heathrow Express ticket.

Can my children travel without me on the Heathrow Express?

Children under 16 can travel unaccompanied if they carry proof of air travel (a valid flight booking or boarding pass) and photo ID.

Is there a difference between booking now versus booking 30 days in advance?

Yes — Standard Class fares are tiered by how far in advance you book. Purchasing 30 days ahead gives the lowest available fare; 8–29 days ahead offers a mid-tier saving; booking closer to travel is priced at the standard rate.

How often do trains run, and how long is the journey?

Journey time is 15 minutes from Terminals 2 and 3, and 21 minutes from Terminal 5. Train frequency and schedules can vary, so check the official Heathrow Express website before you travel.

London Heathrow Express

4.1Popular choice · in high demand

Duration

15 min

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

One-way or return Express train journey between Heathrow Airport and London Paddington

Free WiFi on board

Generous luggage rack space near the doors

Fast Track Departures access (First Class return tickets and Paddington-to-Heathrow First Class journeys only)

Not included

Fast Track Arrivals service (not included with any ticket)

Onward travel beyond London Paddington

Inter-terminal transfer from Terminal 4 (free, but separate)

Meeting point

Heathrow Airport (LHR), Longford, UK

1From Terminals 2 and 3, follow the Heathrow Express signposts — the station is a short walk from the terminal. Terminal 5 station is located inside the terminal building, accessible by lift and escalator. If you arrive at Terminal 4, take the free inter-terminal train to Terminals 2 and 3 and board from there. From London Paddington, trains typically depart from Platforms 6 and 7.

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Know before you go

Train schedules and operating hours can vary — check the official Heathrow Express website before your journey.

First Class Fast Track is for departures only; present your Business First ticket and boarding card to the officer at the Fast Track entrance.

If travelling with children in First Class, your Business First ticket must clearly state the number of children.

Terminal 4 passengers must take the free inter-terminal train to Terminals 2 and 3 before boarding the Heathrow Express.

Tickets are date-specific — select the correct travel date at the time of booking.

London Heathrow Express

London Heathrow Express

What's included

Meeting point

Know before you go

Highlights

Full description

Frequently asked questions

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