Do I need to print my ticket?

No. Your mobile ticket is accepted at the gate — simply show your booking confirmation on your phone.

Can I cancel if my plans change?

Please check your booking confirmation for the exact cancellation terms applicable to your ticket.

Is Kew Gardens accessible for wheelchair users?

Much of the gardens is accessible.

Children under 4 years old are admitted free of charge. Older children require a ticket.

Will everything in the gardens be open on my visit?

Some areas or attractions may be closed for maintenance or seasonal reasons. Check the official Kew Gardens website before your visit for the latest information.

How long should I allow for a visit?

With 121 hectares to cover, most visitors spend at least half a day. A full day allows you to take in the glasshouses, treetop walkway, galleries and a meal at one of the on-site restaurants.

Kew Gardens

4.0Popular choice · in high demand

Duration

2 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Skip-the-line admission to Kew GardensFood and drinkTransport to and from the gardens

How to redeem

Royal Botanic Gardens, Kew, Richmond, Surrey

Present your mobile ticket at the main entrance gate. No printing needed — your booking is linked to your ticket reference.

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What to bring

Your mobile ticket or booking confirmation
Comfortable walking shoes

Know before you go

Check the official Kew Gardens website before your visit — some areas may be temporarily closed.

Caregivers of disabled visitors enter free; this must be pre-booked via the official Kew website.

Children under 4 are free of charge.

Wear comfortable shoes — the grounds are extensive and largely outdoors.

Good to know

Group sizeIdeal for solo visitors, couples and families

AccessibilityMuch of the site is accessible; carer tickets available free via Kew directly

LanguagesSelf-guided; no language requirement

Kew Gardens

Kew Gardens

What's included

How to redeem

Know before you go

Good to know

Highlights

Full description

Frequently asked questions

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