Do I need to print my ticket?

No — a mobile voucher on your phone is accepted. Simply show it at the entrance and it will be exchanged for your physical ticket and audio guide.

Is the audio guide really included, or is it an extra cost?

The multilingual multimedia audio guide is included in your admission — there is nothing extra to pay at the venue.

Can children visit, and is there a discount for them?

Children under 5 enter free of charge. Children under 16 must be accompanied by an adult throughout the visit.

How long should I allow for the visit?

The exhibition is self-guided, so the time is entirely up to you. Most visitors allow between one and two hours, though fans often stay longer.

Is the exhibition accessible for wheelchair users?

The Royal Albert Dock site is generally accessible; we recommend contacting the venue directly ahead of your visit to confirm specific accessibility arrangements.

Where exactly is the entrance?

Head to 3–4 The Colonnades at the Royal Albert Dock. The Beatles Story signage is clearly visible from the main dockside walkway.

The Beatles Story – Liverpool

4.0Popular choice · in high demand

Duration

2 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to The Beatles Story exhibition

Multilingual multimedia audio guide (narrated by John Lennon's sister)

Not included

Transport to and from the venue

Food and drinks

Merchandise from the gift shop

How to redeem

The Beatles Story Exhibition, The Royal Albert Dock, 3–4 The Colonnades, Liverpool L3 4AA

1Present your mobile or printed voucher at the main entrance on arrival — it will be exchanged for your admission ticket and audio guide.

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Know before you go

Children under 5 are admitted free — no ticket needed for them.

All visitors under 16 must be accompanied by an adult at all times.

Your voucher must be exchanged at the entrance desk before you enter — it is not a direct-entry pass.

The exhibition is self-guided; there are no fixed start times once you have exchanged your voucher.

Good to know

Group sizeIndividuals, couples, families and groups welcome

LanguagesAudio guide available in multiple languages

AccessibilityContact the venue in advance to confirm specific requirements

DurationSelf-guided — allow 1–2 hours

The Beatles Story – Liverpool

The Beatles Story – Liverpool

What's included

How to redeem

Know before you go

Good to know

Highlights

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