Do I need to print my ticket?

No. Your mobile ticket is accepted at the entrance — simply show your booking confirmation on your phone.

Can I visit on the same day I book?

No. Redemption must take place at least one day after your booking date, so plan accordingly and book in advance.

Are the Giant Pandas still at Zoo Negara?

No. The Giant Pandas have been officially returned to China and the Giant Panda Conservation Centre is closed until further notice.

Is there a ticket for children, and at what age do they pay?

Children under 3 years of age enter free of charge. Children aged 3 and above require a paid ticket — use the family bundle options for the best value.

How do I know what time the animal shows are on?

Show schedules can change, so check the official Zoo Negara website for the current daily show timetable before your visit.

What is the difference between the Malaysian citizen and non-Malaysian citizen tickets?

Zoo Negara operates a two-tier pricing system. Malaysian citizens (and permanent residents with valid ID) pay a lower rate; all other visitors should select the non-Malaysian citizen option.

Zoo Negara Malaysia Ticket

4.0Popular choice · in high demand

Duration

7 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to Zoo Negara

Access to all open exhibit zones

Animal show

Not included

Transport to and from the zoo

Food, drinks, and souvenirs

Giant Panda Conservation Centre (currently closed)

Know before you go

Important to know

Book at least one day before your intended visit — same-day redemption is not permitted.
The Giant Panda Conservation Centre is closed until further notice following the pandas' return to China.
Check the official Zoo Negara website for opening hours, any closure dates, and the daily show schedule before you travel.
Malaysian citizen tickets require valid proof of citizenship or residency at the entrance.
Children under 3 enter free and do not need a ticket.

How to redeem

Zoo Negara, Jalan Ulu Kelang, Kemensah Heights, Ampang Jaya, Selangor, Malaysia

Head to the main entrance of Zoo Negara and present your mobile ticket (or printed confirmation) at the ticket redemption counter to collect your wristband or entry pass.

Open in Google Maps

What to bring

Your booking confirmation (mobile or printed)
Valid ID for Malaysian citizen ticket holders
Comfortable walking shoes and sun protection

Zoo Negara Malaysia Ticket

Zoo Negara Malaysia Ticket

What's included

Know before you go

How to redeem

Highlights

Full description

Frequently asked questions

What travellers say