Where exactly do I collect the SIM card at the airport?

Head to the Tune Traveller Store in the Arrival Level Hall at Kota Kinabalu International Airport. It is located past the immigration area, so you collect it as you exit arrivals.

What if my flight arrives late at night or very early in the morning?

No problem — the Tune Traveller Store is open 24 hours a day, every day, so you can collect at any hour.

Do I need to bring my passport to collect the SIM?

Yes. Malaysian Telecom Regulations require passport registration for certain SIM cards. One passport can register a maximum of five SIM cards.

Will this SIM work with my phone?

The card is a 3-in-1 SIM (standard, micro and nano), so it is compatible with virtually all handsets. Make sure your phone is unlocked for international use before you travel.

Can I cancel or change my booking?

Please check the cancellation policy shown during checkout. Collection is at the airport on a date you select, so ensure the date matches your arrival day.

Which data plan should I choose?

Travel LITE (40GB) suits light browsing and maps for short trips. Travel FAST (150GB) covers most travellers for a week or more. Travel UNLIMITED (350GB) is ideal for heavy streaming, remote work or longer stays.

Malaysia 5G SIM Card (Kota Kinabalu International Airport Pickup)

3.9Popular choice · in high demand

Duration

15 days

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Malaysia 5G SIM card (choice of 40GB, 150GB or 350GB data plan)

Nationwide 5G network coverage

3-in-1 SIM card (standard, micro and nano)

Not included

International calls or roaming outside Malaysia

Delivery — collection at Kota Kinabalu Airport only

Meeting point

Kota Kinabalu International Airport (BKI), Arrival Level Hall, Kota Kinabalu, Sabah, Malaysia

1After clearing immigration and collecting your baggage, proceed to the Arrival Level Hall and look for the Tune Traveller Store. The store is open 24 hours daily. Present your booking confirmation to collect your SIM card.

Open in Google Maps

Know before you go

Select the date that matches your arrival date at Kota Kinabalu Airport when booking.

The Tune Traveller Store is located past immigration — you cannot collect before clearing customs.

One passport can register a maximum of five SIM cards under Malaysian Telecom Regulations.

Ensure your handset is SIM-unlocked before travelling so the card activates without issues.

This product covers Malaysia only; it does not include international roaming.

Malaysia 5G SIM Card (Kota Kinabalu International Airport Pickup)

Malaysia 5G SIM Card (Kota Kinabalu International Airport Pickup)

What's included

Meeting point

Know before you go

Highlights

Full description

Frequently asked questions

What travellers say