Do I need to print my ticket?

No. Your mobile ticket is accepted at the entrance — simply show it on your phone.

What is the difference between Standard and VIP admission?

Both include full access to the museum and unlimited ice cream. VIP admission is a separate ticket tier — check the options at booking for the specific benefits attached to each.

Is the museum suitable for children?

Yes. Children under 3 enter free of charge. Anyone under 16 must be accompanied by an adult throughout the visit.

Are there options for guests with dietary requirements?

Vegan ice cream treats are available. Most treats are not certified gluten-free or kosher. Ice cream options containing nuts are labelled, but preparation in a fully nut-free environment is not guaranteed.

Is the museum wheelchair-accessible?

Yes, the Museum of Ice Cream Chicago is fully wheelchair-accessible.

Is there a waiver I need to sign?

Yes, the museum requires guests to read and agree to a waiver before visiting. You can review it at https://bit.ly/moicwaivers prior to booking.

Museum of Ice Cream Chicago Ticket

4.1Popular choice · in high demand

Duration

1 hour

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to all rooms and installations

Unlimited ice cream treats (five varieties, including vegan options)

Not included

Transport to and from the venue

Gratuities

How to redeem

Museum of Ice Cream, North Michigan Avenue, Chicago, IL, USA

Head to the museum entrance on North Michigan Avenue and present your mobile ticket at the door — no printing needed.

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What to bring

Your mobile ticket (screenshot or live)
Comfortable clothing you don't mind getting sprinkles on

Know before you go

Review the museum's waiver before booking: https://bit.ly/moicwaivers

Children under 3 are admitted free; children under 16 must be accompanied by an adult

Most ice cream treats are not certified gluten-free or kosher

Nut-containing options are labelled, but a fully nut-free preparation environment is not guaranteed

Vegan ice cream treats are available on request

Museum of Ice Cream Chicago Ticket

Museum of Ice Cream Chicago Ticket

What's included

How to redeem

Know before you go

Highlights

Full description

Frequently asked questions

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