Do I need to print my ticket or is a mobile voucher accepted?

A mobile voucher is accepted — simply show your confirmation on your phone at the lounge entrance alongside your boarding pass.

Which terminal should I choose when booking?

Select the terminal that matches your departing flight. Options are Terminal 2, Terminal 3, Terminal 4 International Departures and Terminal 4 Domestic Departures. Check your boarding pass or airline confirmation if you are unsure.

Can I access the lounge before I go through passport control?

No. The lounge is located in the airside restricted area. Departing passengers must clear customs and passport control first; transit passengers must clear transit customs and security control.

Are children allowed, and is there a charge for them?

Children under 2 are admitted free of charge. Children aged 2–11 are permitted but cannot use massage or spa services if offered. All under-18s must be accompanied by a paying adult.

Are all drinks included, or will I be charged extra for some?

Standard alcoholic beverages are included. Certain premium or specific alcoholic drinks may carry an additional charge — check with lounge staff on arrival.

What are the lounge opening hours?

Opening hours can vary. Check the official MERA lounge website before your visit to confirm the hours for your chosen terminal and travel date.

VIP Lounge by MERA - Cancun International Airport

4.3Popular choice · in high demand

Duration

3 hours

Cancellation

Free cancellation 24hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

Three-hour lounge admission

Freshly prepared hot meal

Coffee and tea

Water and soft drinks

Selection of alcoholic beverages

Complimentary Wi-Fi

Charging stations

Comfortable seating

Not included

Premium or certain alcoholic beverages (may incur additional charge)

Private resting areas (additional charge, Terminal 4 only)

Shower facilities (additional charge, Terminal 4 only)

Meeting point

Cancún International Airport, Carretera a Aeropuerto Cancún, Cancún, Quintana Roo, Mexico

1The lounge is located in the restricted airside area — you must clear passport control (departing passengers) or transit security (transit passengers) before accessing it. Present your booking voucher and a valid onward boarding pass at the lounge entrance. Select the correct terminal option (2, 3 or 4 international/domestic) when booking.

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Know before you go

A valid onward flight boarding pass is required for entry — the lounge is not accessible to meeters and greeters or arriving passengers.

Additional charges apply for private resting areas and shower facilities at Terminal 4.

Some premium alcoholic beverages may not be included and could incur an extra fee.

Children under 18 must be accompanied by a paying adult aged 18 or over.

VIP Lounge by MERA - Cancun International Airport

VIP Lounge by MERA - Cancun International Airport

What's included

Meeting point

Know before you go

Highlights

Full description

Frequently asked questions

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