Do I need to print my ticket?

No. A mobile ticket on your phone is accepted at the entrance.

Can children under 4 enter for free?

Yes. Children under 4 years of age are admitted free of charge.

Can my child hold or touch a koala?

Due to the wellbeing of both the koala and the child, minimum height and age restrictions apply. These are assessed on the day at the wildlife keeper's discretion.

How long is my ticket valid?

Your admission ticket allows re-entry for five days from the date of first use, so you can visit more than once.

Is the koala photo included in the ticket price?

The standard admission does not include a koala photo. You can add a souvenir photo package when selecting your ticket option.

Where exactly is the attraction located?

Cairns Koalas and Creatures is on Pier Point Road in Cairns City, within the Pier precinct — easy to reach on foot from the Cairns Esplanade.

Cairns Koalas and Creatures at the Pier Ticket

4.2Popular choice · in high demand

Duration

2 hours

Cancellation

Free cancellation 48hrs

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to Cairns Koalas and Creatures

Access to all habitat exhibits

5-day re-entry on a single ticket

Not included

Souvenir koala photo (available as an optional add-on)

Know before you go

Children under 4 enter free — no ticket required for them.

Koala interaction height and age minimums are enforced by wildlife keepers on the day.

Your ticket is valid for 5-day re-entry from first use.

The souvenir koala photo is an optional paid add-on, not included in standard admission.

How to redeem

Cairns Koalas & Creatures, Pier Point Road, Cairns City QLD, Australia

Head to the attraction entrance on Pier Point Road at the Pier precinct. Present your mobile ticket at the door — no printing required.

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What to bring

Your mobile ticket (screenshot or live)
Comfortable clothing suitable for an indoor attraction

Cairns Koalas and Creatures at the Pier Ticket

Cairns Koalas and Creatures at the Pier Ticket

What's included

Know before you go

How to redeem

Highlights

Full description

Frequently asked questions

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