Do I need to print my ticket?

No. Your mobile ticket can be presented on your smartphone screen at the gate — no printing required.

Can I cancel my booking?

Cancellation terms depend on the option selected at checkout. Check the cancellation policy shown on your booking confirmation.

What are the opening hours?

Opening hours vary by day and season. Check the official Familypark website before your visit. Note that last admission is one hour before closing time.

Is the park suitable for very young children?

Yes. Children under 3 enter free of charge, and there are gentle rides and play areas designed for toddlers alongside more exciting attractions for older children.

Do children need to be accompanied by an adult?

Children under 15 must be accompanied by a paying adult aged 18 or over.

How does the birthday free admission work?

Children aged 3 to 14 receive free admission on their exact birthday. Bring a valid ID or document showing their date of birth to redeem this at the gate.

Familypark Neusiedlersee

4.3Popular choice · in high demand

Duration

7 hours

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General park admission

Skip-the-line entry

Not included

Food and drink

Any on-site extras or add-on experiences not covered by general admission

How to redeem

Familypark Neusiedlersee, Märchenparkweg, Sankt Margarethen im Burgenland, Austria

Go directly to the skip-the-line entrance at the park gates and present your mobile ticket for scanning.

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What to bring

Your mobile ticket (screenshot or live)
Valid photo ID if visiting with a child on their birthday to claim free child admission

Good to know

Group sizeIdeal for families and groups

LanguagesPark signage primarily in German

DurationBest enjoyed as a full-day visit

Free cancellation

Cancellation policy

This is a date-based ticket. Please review the cancellation policy displayed at checkout before completing your booking, as terms may vary.

Familypark Neusiedlersee

Familypark Neusiedlersee

What's included

How to redeem

Good to know

Free cancellation

Highlights

Full description

Why book with us

Our promise to you

About your host

Frequently asked questions

Know before you go

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