Do I need to print my ticket or is a mobile ticket accepted?

A mobile ticket on your phone is accepted — simply present your booking confirmation at the entrance for scanning.

Can I re-enter if I step outside?

No. Re-entry is not permitted once your ticket has been scanned, so plan to spend your full visit in one go.

Is there a last admission time I should know about?

Yes — last admission is one hour before the venue closes, so aim to arrive with plenty of time to make the most of your visit.

Can I bring my camera and tripod for photography?

Personal cameras are fine, but professional photography equipment, tripods and additional lighting require prior approval from the venue.

Is the observation deck accessible for wheelchair users?

The venue is located within the Prudential Tower, which has lift access. Contact the venue directly to confirm specific accessibility arrangements before your visit.

How much does it cost for children?

Children under 6 years old are admitted free of charge. Tickets for older children are priced separately — check the ticket options above for current rates.

View Boston Observation Deck Ticket

4.2Popular choice · in high demand

Duration

1 hour

Cancellation

Non-refundable

Ticket type

Mobile ticket

Confirmation

Instant

What's included

General admission to all three observation levels

Access to the open-air Cloud Terrace

Access to all interactive exhibits

Free admission for children under 6

Not included

Food and beverages

Professional photography sessions (require prior approval)

Transport to and from the venue

How to redeem

View Boston Observation Deck, 800 Boylston Street, Boston

Head to 800 Boylston Street in the Back Bay neighbourhood. Present your mobile or printed ticket at the entrance for scanning. All visitors pass through a security screening on arrival.

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What to bring

Your booking confirmation (mobile or printed)
Valid ID if required at the desk

Know before you go

Last admission is one hour before closing — check current opening hours before you travel.

Re-entry is not permitted once your ticket has been scanned at the entrance.

All visitors and their belongings go through a security screening on arrival.

Smoking is prohibited throughout the entire venue, including the outdoor Cloud Terrace.

Professional photography equipment and tripods are not allowed without prior written approval from the venue.

View Boston Observation Deck Ticket

View Boston Observation Deck Ticket

What's included

How to redeem

Know before you go

Highlights

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